Returns Policy

You may return a Doombox within 14 days of receiving it for whatever reason. Please contact [email protected] and we will inform you of where to return the item to.

You must return the item in the condition it was sent to you in; no item may be opened or unsealed. The item must be packaged in a secure manner. Any item you have accepted and then returned is your responsibility until it reaches us (Wargamer Doombox); therefore, please ensure that you send your item back to us by using a delivery service that insures you for the value of the goods. All postage must be paid by yourself; however, we will refund you the cost of the postage if you were sent the wrong box or received faulty goods. Please ensure a return address is added to the package and your order number and email inserted.

Once the item is received by ourselves the item will be inspected. A refund will be given if the item is in pristine condition and in the exact condition it was sent to you. We reserve the right to refuse refunding if the condition of the items returned are deemed damaged, contaminated or no longer sellable.

3-Month subscriptions: you may cancel your subscription at any time. If you wish to do so then message us at [email protected]. You will receive a refund equal to the amount you paid minus the cost of boxes, postage and packing already provided to the customer e.g. if you have received two boxes then you will be refunded an amount equal to one box and the postage value of that one box.